
Loading...
Six steps. About 20 minutes of your time. You only transfer your Security Funds once your landlord or agent is on board. Then Yoho takes over.
Open Yoho Passport AccountEverything before Step 06 is set-up. Your Security Funds stay in your own account until your landlord or agent is on board and you have signed. Invited by an agent or landlord? Your journey starts at Step 03.
Choose whether the property is inside Greater London and how many months of Security Funds cover you need — 6, 9 or 12. The longer the cover, the lower the fee. It is a single payment: no subscription, no monthly charge.
They receive a one-click link and complete the property address, tenancy period, monthly amount and their own payout account directly in Yoho's dashboard. You never enter or see their bank details. Nothing leaves your account.
Review what your landlord or agent entered, preview the Side Letter — the bilateral agreement between Yoho and the receiving party, with you as the named beneficiary — and sign your Stage 0 Consent on screen. Yoho keeps an audit record of the signing time. No money moves.
Government ID and a quick selfie, on your phone. Sumsub runs the same identity check used by leading UK challenger banks.
The remaining information Yoho needs on file for your Tenancy Passport. Straightforward form, done once.
Transfer your Security Funds to the Yoho Segregated Client Account at a Tier 1 UK bank. Your dashboard shows the account details, the exact amount, and a Reference you must quote so the payment can be matched to you. Sending from overseas? Take your time — the page also carries the SWIFT/BIC and remittance wording your bank will ask for.
The signed Side Letter and your signed service agreement are both downloadable here — that is the document to hand your bank or remittance provider if they ask what the transfer is for.
On each Contractual Rent Date, Yoho releases one month of Security Funds via FasterPayments at 09:00 UK time to the landlord's CoP-verified payout account.
Skip Step 02's address field and get a Yoho Tenancy Passport AIP — a Pre-Approval Letter naming your verified identity and chosen budget. Show it to landlords or agents while you house-hunt. When you find your place, come back to Step 02 to populate Schedule A and pick up the journey from there.
See the AIP pathTenancies don't always run their full term. Yoho handles edge cases under a single mechanic: Releases continue on the Contractual Rent Date until they shouldn't.
All 12 monthly Release Events run. After the final release, your Yoho Tenancy Passport closes naturally.
Tenants have a statutory right to give notice. When they do, Yoho continues up to two more monthly Release Events from your Security Funds.
A Dispute Flag pauses Releases. Releases resume on the next Contractual Rent Date once resolved with statutory evidence.
Open your Yoho Passport Account now. Your funds stay yours until the Side Letter is signed by both sides.
Open Yoho Passport Account See how funds are safeguarded